E-Commerce

Getting into E-Commerce is not just a question of creating a cool design and implementing a online shop system. E-Commerce is a separate sales channel with a unique set of customer expectations and requirements to your organization. Our specialists have over 10 years of experience with major European E-Commerce operations. We not only understand the marketing, design and technology; we also have a deep understanding of e-commerce business processes, end-to-end.

We are offering our experience in a full service package to Magento customers. You can pick the services you need, and we will tailor a e-commerce solution to exactly fit your requirements.

Ground15 Magento Agency: Your 360 degree E-Commerce Solution Provider. 

Consulting E-Commerce success is determined by high conversion rates. To get those, you need the right mix of  concept and execution at the strategic, marketing, business process, logicstics and technology level. We have the experience it takes to not only make it happen, but also make it work.			Design Good design and high usability are key success factors for your e-commerce project. We will work closely with you to create a visual identity and usability which will dazzle your future customers.
System configuration and custom development Even though Magento offers an amazing array of features, you will probably have some requirements which will need specific configuration or custom development. We can take care of building your online shop for you at attractive rates which won’t break your bank account.			System Integration Once your online business gets going, your online shop will only give you the profitability you are looking for if your e-shop system is completely integrated with your purchasing, logistics, sales, after sales and finance business processes. Our specialists have over 10 years of experience integrating ERP and CRM systems of all sizes, ranging from small solutions to enterprise systems like SAP.
Content Management Excellent content is a key success factor for achieving high customer conversion rates. Since touching and trying out the product is impossible online, product pictures are essential to your online business success. We have experience in photography for various product types, ranging from electronics, food, sports to fashion. By further adding animated pictures, like video or 3D rendering of specific products, you can dramatically increase your e-commerce website conversion rate. Our own photo and video production facility can provide these services to you at extremely attractive rates. We also provide complete content management outsourcing services.			E-Marketing and SEO When you start off, maybe no one besides family and friends will know about your online shop. Promoting your shop in the digital world requires specific skills. We can take care of your complete E-Marketing and promotion of your online shop. We can even do it for you on a commission basis.
Logistics Increasingly, customers expect a 24 hour turn around rate for their internet orders. This places specific requirements to your logistics capabilities. If you aren’t set up to handle the fast pace of internet age logistics, we can provide order fulfillment outsourcing to you at very attractive rates.			Hosting Imagine standing in front of a shopping mall with closed doors? Imagine shopping in a store with the lights out? Imagine standing in front of a cashier, which takes an hour to process your receipt or steals your credit card data? Our customers can’t image such scenarios and want their shop to be fast, secure and online 24 x 7, 365 days a year.  Google likes that too, and will reward you with a better ranking. At Ground15, high quality and professional hosting is not an afterthought. It’s the foundation of what we do.
Magento Support If you run into problems, or simply have a question – which may well be the case – you will need answers fast. We will deliver them – 24 x 7 if required.			Customer Call Center and After Sales Support A good online shop is responsive to its customer’s questions. The customer may wish to communicate with you via chat, email or telephone. Your success will depend on you being able to be readily contactable via various channels by your customers. You initially may not be set up to handle this kind of customer interaction. We can offer you full service contact center outsourcing of your pre- and after sales support customer services.